Written Testimonials

At Major Homes, we have provided clients with the best home improvement and unbeatable service since 1919. When you put your trust in us, we strive to exceed your expectations in every way, ensuring that the experience is memorable and hassle free. And that is a promise we have been making (and keeping) for nearly a century for homeowners in Nassau County, Suffolk County, Queens, Westchester, Brooklyn, Bronx and Fairfield County.

How do we continue to do it? The answer is simple: We listen to our customers and encourage feedback after the job is done. This ensures that our standards never waver and our work lives up to the reputation we have built.

Please feel free to visit www.AngiesList.com to see what customers have to say about Major Homes and the quality of work our craftsmen offer. Our office will also be eager to provide you with samples of the thousands of survey sheets that we send out to customers and have received back after every project. Just give us a call, shoot us an email, or stop by and visit our showroom.

See below for a sampling of recent testimonials:

Our overall experience was excellent

It took approximately six weeks from placing the order to having our windows replaced (approx. 15 windows). The whole process from quote, signing the sales contract to measuring and fitting was very efficient and professional. Approximately 6 weeks later we were done! The work was performed by 3 guys who arrived early (8am?) and were done before 4pm. They were extremely efficient and clean. One would remove the window, another would fit the new one and the third did the fetching any carrying. I would definitely use Major Homes again and have no hesitation in recommending them.    -Matt C,  Bayside

 

Major Homes completed all the work as agreed with no issues and high quality of work.

I have done business with them for more than 20 years and there quality of work is awesome. The job manager Bud was alway there and responsive to my needs. Owner Mitch Kersch values his customers, a rare find in today’s contracting world. All work was completed on time and on budget!   – Marc H, Massapequa

 

Family operated and always on time and accessible

After other contractor’s solutions were brought to the table that involved breaking our tile floor or forcibly removing the dishwasher and risking further damage– Mitch’s team at Major Homes came in and very carefully and ever so slightly lifted our granite counter top for easy removal.  Not only did they do a meticulous job… they waited while the repairmen completed their job, placed the dishwasher back and made sure that it would be able to be removed very easy if another repair is needed.  Not only the top professionalism with their work but the courtesy to make sure everything was in great order upon completion.
Once again I only work with people I trust and offer a fair price.  That is why I am a repeat customer of Major Homes and have introduced their services to many friends and family.     -Joe P, Whitestone

 

This company is GREAT!

I had been shopping around to replace the windows on a house I recently purchased for several weeks. I met with several providers including some of the largest and most well known in the area. Their prices were all over the map from the ridiculous to the insane and the sales people were either not knowledgeable or totally unprofessional in their presentation.  Then I called Major Homes. I was a little skeptical at first because windows was just one of the products they sold. But when I first spoke with Jason I could tell there was something different about this company. Jason was extremely responsive and clearly understood the meaning of “customer service”.  He returned my calls and responded to my emails instantly which was very impressive and important to me.  He arrived on time and was well prepared for our meeting. He had samples, which most of the other providers did not bring, and he was very knowledgeable of the product he was presenting which sounds simple and what you would expect from a sales person, but was not my experience with the other sales people I met.  Jason presented a very high quality and attractive window for my home.  I did a lot of research on windows and met with about 7 providers and visited 3 showrooms so knew a quality window when I saw one.  When he got around to the cost I was actually shocked that such a fine window would be so reasonably priced.  We scheduled the installation and everything went exactly according to plan.  The windows arrived on time and the installation people were just as professional and efficient as Jason. I cannot say enough about how well this experience went and how great it was working with Major Homes.  I’ve been told that I’m a hard person to please and I acknowledge that.  But I was so pleased with this experience I felt obligated to let others know that these people are the real deal. Almost everyone who has visited my home have commented (without solicitation) on how beautiful the windows are.  Thanks Major Homes and Jason for a job well done at a great price!   -Sara L, Richmond Hill

 

They clearly offer the most recently developed materials available

Their work crews are specialized to individual jobs such as different crews for removing roofing, removing siding, placing new roof,  placing new siding, putting up gutters, etc.
There is a forman on each crew, there is a manager  who oversees all construction (that would be Al), and there are family members that oversee everything.  I worked with Jason.
The camaraderie within each group of workers is evident.
When my wife and I look over the work on our home, we am happy to say that there is nothing about any part of the job or the workers that we could have a complaint about. We recommend them highly.    -Alex O, Maspeth

 

Couldn’t be happier

2 weeks before this job Major installed all new replacement windows in my house so I was not surprised by the excellent job that Paul did in installing both of these doors.  He was at my home at exactly the expected time and was always courteous and professional.  My house is very old and has wide interior wood work which was replaced with wide so we only have to do a little touch-up paint.  The doors operate beautifully.     -Cheryl P, Syosset

 

Thank you Major Homes!

Not only were the purchase and the installation straightforward and professional – as it should be – but 2 years out I am still happy with the windows.  However  the reason I’m writing today is that yesterday, after cleaning the window,  I couldn’t get the top piece of a double-hung to slide back up into place.  I emailed Major Homes explaining that there was a 18″ opening since the window wouldn’t close.  In addition to the security risk, the temperature was going back to the 40s that night.  Had to fix the problem now!  Though it was a Sunday I heard back from them within minutes.  They sent me a link to a video on youtube that demonstrated the very easy fix.  (The issue is apparently common to al double hung, lean in windows.)  In short….. a) they responded to my emergency on a Sunday b) they had a video with a fix and c) the instructions on the video were easy for someone who is not too handy to follow.     -Debbie G, Dix Hills

 

Mitch from Major Homes resided my  house last summer and did an excellent job

One of the new gutters he installed came down with all the snow and ice this winter.  Mitch just had the gutter replaced and did not charge anything for the service He is definitely someone who guarantees his work and then follows through That’s what makes his company different.     -Lou B, Bayside

 

I’m very happy that I chose this company to do the work

My mother’s roof was leaking.  Mitch from Major Homes responded to my email during a holiday weekend. They came and inspected the house and Jason came and gave me an estimate.  Each job took no more than 2 days – roof and gutters 1 day each, window’s 2 days.   I don’t remember everyone’s name, but there were 3 teams of guys that did the work, and they were all professionals. Everyone was courteous and left the areas clean.  If I had any problems they were quickly resolved.  Now the roof is sound, we have new gutters and great windows.  And these windows, which include a bay window, are beautiful and practical. Our house was warmer this winter, and it’s quieter (we live near a busy intersection).     -Christina G, Hollis

 

Second time I am using this company

They replaced my entire front door yesterday, sidelights and all. The new door is gorgeous and makes my 1935 house look a lot newer. Paul and his assistant were amazing. They hammered away at it all day and finished in a timely manner. Paul even figured out how to fix the issue with my storm door (which Major Homes had installed over my old front door and turned out to be a different size). He took the storm door with him and said he will come back in a week or two to reinstall when the parts for it come in. No extra charge for the storm door problem as per my sales rep Bob. Paul is a great guy. He and his assistant did a huge job which required a lot of physical labor with smiles on their faces. Not a speck of dust inside or outside my home. These guys are really professional. Would definitely recommend them and will continue using them for my home improvement projects. They are not the cheapest, but so far I’d say they are the best.     -Sheila V, Ozone Park

 

We have used Major Homes in the past for other renovations and had a great experience previously

This time was no exception.  The whole project ran very smoothly, the work was top quality, and everything was on time and within budget.  Our General Contractor, Budd Shamroth, kept us updated at all times and was knowledgeable and professional.  All of Major Home’s employees and subcontractors worked to a very high standard and were courteous and neat.  We would have no hesitation in recommending Major Homes for a project of this size.  The only reason I gave a B in price was because Major was not the cheapest quote we received, however if Angies List had a category for “value for money” I would have given A++++     -Dave F, New Hyde Park

 

I am so pleased with Major Homes Corp.

They not only met but exceeded my high expectations. They are completely professional with an air of humanity so missing nowadays.  Our roof was compromised and leaking badly (right above my mother’s room) due to Hurricane Sandy. Even though Jason gave an estimate of three weeks, he was kind enough to expedite the job a few days quicker. This helped to keep my ill mother warm, safe and dry.

The presentation by Jason was great. First of all, Jason is extremely diligent, punctual and knowledgeable. He is always available to answer questions. His excitement about roofing can be contagious. The materials they use are cutting-edge excellent.

The work crew itself (Bobby, Billy and Chris) were very warm friendly and amenable. They construct in a methodical and well-thought out way. The roofing job began at 7:45AM on a cold 38F degree November day. Literally by 5PM the site was almost completely clean, the only difference was a beautiful new roof. That next Saturday they installed my new leaf-proof gutters.  Even though the work crew forgot to shingle my bay window, I knew this company could be trusted and wasn’t in a rush. Of course Jason has made good on his promise to complete the work. His words were Gospel with everything in the contract completed. I was so satisfied with their work, I have hired them to install all new windows in the house. I look forward to reviewing the new 19 Sunrise windows installation when completed.     -Mike K, Richmond Hill

The best you could expect! 

Major Homes remodeled my bathroom three years ago. They treated my home with the care that you would use if it were your own home. When my shower door shattered they came and installed the new one I had purchased, at no charge and it was done at my convenience. When my tile needed a little re-work it was also done at no cost.     -Jen R, Farmingdale

 

A company I would recommend in a heartbeat! 

This contractor is great! – All work was completed and I did not even have to be around to watch. I have already recommended them to friends.    -Roy Y, Scarsdale

 

I’m so glad Major Homes installed my new windows.

I contacted Major Homes and they promptly sent over a salesman that was courteous and very friendly. He listened to what we had to say and offered windows to suit our needs. A total of eight windows were installed. I had a very bad experience with a crystal-manufactured window from Whitestone installed by another window company. Jason from Major Homes assured me I would be totally satisfied with my new windows. He promised his firm did not install inferior windows like the piece of junk I got scewed with from the other company. His workers installed the windows in a day and a half. They were very polite. They respected my home were very tidy and did a spectacular job installing my windows. I could not be happier my home is much more comfortable the cold and the drafts from the old windows are now just a bad memory. Great service, excellent installation, and really wonderful windows. I could not ask for more.     -Saul B, New Rochelle

 

Best contractor experience I’ve had in years!

We have been researching replacement windows for over eight months. When Jason showed up at our home for our in-home demo, we were sold. He was knowledgeable, forthright and put on a terrific demonstration touting the features of the windows. I was sold on the spot. He gave us his card with all of his contact information and told us he is available to answer questions 24/7. On the day of the installation, the installation crew showed up ahead of schedule and proceeded to install ten windows in a single day. They were experienced, courteous, friendly and efficient and exceeded all expectations. We need additional work done on the house and will not hesitate to call them back. I would highly recommend this outfit to anyone and everyone without reservation.     -Mary T, Whitestone

 

Excellent! 

Major Homes is an outstanding home contracting company. They are trustworthy, competent, responsive, personable and neat. I had a roof, windows and siding replaced. The whole job was very coordinated. The project manager was available at anytime by cell phone and email. Every request was addressed and taken care of.     -Robert B, Bronx

 

Quality Professionals and Craftsmen

Our kitchen and bathroom renovation project went smoothly and quickly under the direction of Major Homes’ Joe Matelsky. Everyone involved in the project was the highest quality professional and true craftsmen. Major Homes brought experts to my home.

Joe Matelsky was a key player in my project. He was completely available to me and always responsive to my questions and concerns. I remember one instance when I placed an emergency call to Joe with a question about my quartz countertops. He not only answered my question, but he showed up at my house to make sure the countertops were measured correctly. He went over and above what I expected time and time again.

I would recommend Major Homes and especially Joe Matelsky without any reservations.     -Al G, Brooklyn

 

Excellent experience, looking forward our next project. 

Siding done for entire house this June. Owner’s word was kept as far as quality, timing and the ability to discuss any problems or questions. Crew was well trained and no issues whatsoever in the professionalism.     -Serena D, Briarwood

 

The best! – 

I am the owner of a 1 1/2 story bungalow type home with an unfinished attic that is not used. I have owned the home since 1969. Major replaced my roof in 1995 and in windows in 1999. During the last breaking rain storms, water leaked into my attic and poured into my home. My investigation revealed thta the caulking had failed on a 2×2 attic window, which Major had not done the work on, hence, they had no responsibility for the leak or the repair. I am an old timer (80 years old) and would not attempt to caulk an attic window using a ladder. I called Major, described the problem hoping for the best. Major advised I would be placed on a list and they would call when they had men available.

After a few days I was called in the morning to confirm I would be home. A short time later two men arrived and caulked both sides of my attic window. Amazingly enough, the repair was done at no cost to me. I can surely see why Major Homes has been in business since 1919.

There was no leak during the next three rainstorms. Thank you Major for your prompt attention to such a small job. Your workers stopped the leak for which I am most grateful.

-Tanya W, Plainview

 

Very satisfied 

My skylight came off in a windstorm. They were able to re-attach it without undue drama and expense!     -Janice V, Floral Park

Dear Major Homes 

This is a letter of thanks that is long overdue! I had my beautiful new roof put on in December and I don’t even know where to begin to praise everyone at Major Homes.

My first thanks goes to the company owner, Mitch Kersch. I must say THANK YOU from the bottom of my heart for giving me a price that was outstanding! With times as hard as they are for everyone, what you did for us was kind and extremely generous! I had several other price quotes from companies and not only were their prices more than what you offered, but what they were offering was not even close to the quality and thoroughness that you covered with your generous offer! So to you Mitch, thank you from me and my husband, LTC Leonard Draves, who is now entering into his 3rd year in Iraq, on active duty with the Army. He always comments that it is one less thing he has to worry about while he is overseas. He was thrilled with the outcome when he came home on his leave in December and saw it. The roof was just done a few days before he arrived home!

I also want to thank the salesman, Mike Failla. I had met Mike when I had a gutter replaced two years before. He remained in my thoughts because in the few conversations I had with him over something as simple as a gutter I knew he was the one I would go to when I needed to have my roof done! Mike is a wonderful person! He made me feel that I was a part of his family as well as the Major Homes family, not just a customer.

I would and will recommend Major Homes to anyone and everyone! The work they did was outstanding and dealing with the people who work there was a pleasure!     -Fred C, Holliswood

 

Thank You Major Homes 

I just wanted to thank you for the repair Major Homes did on one of the gutters on my house. The damage was caused by this year’s heavy snow on the roof that slid over the gutter causing it to bend. I truly appreciate working with such a reputable and reliable company.

I didn’t know how to begin the project of replacing the windows and getting new gutters and siding for my home. There were just too many variables. After putting it off for as long as I could, I started the process of meeting with contractors. I felt most comfortable with Mitch. The computer program showed me the finished project in the virtual world and was most helpful. I was very pleased that I chose Major Homes and the finished product is exactly what I wanted and expected.

As to the project, once started, it was worked on until completion. The only day that work did not proceed was the day of a severe rainstorm with gale force windows. The night before the storm, I was concerned and called to make sure that the materials and scaffolding were really properly secured. The foreman came over, reassured me that h everything looked safe and it was.

Based on the reputation of Major Homes in the community, I know you don’t need my endorsement but I would be happy to talk to any potential customers about my experience. And, I no longer have to postpone additional work as I know just who to call.     -Pedro M, Ozone Park

 

An Absolute Pleasure to Deal With

We have used Major homes for a number of jobs in our house over the years. We first used them to replace all of the windows in our house, then we used them to replace our wood deck. Just recently we gutted, expanded and redid our kitchen and Major Homes was on the job! THEY WERE AWESOME! They were spot on with their pricing, unbelievably professional, always on time, answered calls immediately etc. etc. Our kitchen looks amazing! With all of the horror stories going around about contractors, its very refreshing to have Mitch, Budd and the rest of the crew at Major Homes on the job. We literally had no problems from the day the demo started to the day the last appliance was installed. Anyone reading this should DEFINITELY use Major Homes. You will be very happy you did.     -Hal B, Bayside