Client Reviews

At Major Homes, we have provided clients with the best home improvement and unbeatable service since 1919. When you put your trust in us, we strive to exceed your expectations in every way, ensuring that the experience is memorable and hassle free. And that is a promise we have been making (and keeping) for nearly a century for homeowners in Nassau County, Suffolk County, Queens, Westchester, Brooklyn, Bronx and Fairfield County.

How do we continue to do it? The answer is simple: We listen to our customers and encourage feedback after the job is done. This ensures that our standards never waver and our work lives up to the reputation we have built.

Here are just a few of the wonderful reviews from our clients. Click the links below to read more or to add a review of your own (thank you)!

Matt C, Bayside

Our overall experience was excellent

It took approximately six weeks from placing the order to having our windows replaced (approx. 15 windows). The whole process from quote, signing the sales contract to measuring and fitting was very efficient and professional. Approximately 6 weeks later we were done! The work was performed by 3 guys who arrived early (8am?) and were done before 4pm. They were extremely efficient and clean. One would remove the window, another would fit the new one and the third did the fetching any carrying. I would definitely use Major Homes again and have no hesitation in recommending them.

Marc H, Massapequa

Major Homes completed all the work as agreed with no issues and high quality of work.

I have done business with them for more than 20 years and there quality of work is awesome. The job manager Bud was alway there and responsive to my needs. Owner Mitch Kersch values his customers, a rare find in today's contracting world. All work was completed on time and on budget!

Joe P, Whitestone

Family operated and always on time and accessible

After other contractor's solutions were brought to the table that involved breaking our tile floor or forcibly removing the dishwasher and risking further damage-- Mitch's team at Major Homes came in and very carefully and ever so slightly lifted our granite counter top for easy removal.  Not only did they do a meticulous job... they waited while the repairmen completed their job, placed the dishwasher back and made sure that it would be able to be removed very easy if another repair is needed.  Not only the top professionalism with their work but the courtesy to make sure everything was in great order upon completion.
Once again I only work with people I trust and offer a fair price.  That is why I am a repeat customer of Major Homes and have introduced their services to many friends and family.

Sara L, Richmond Hill

This company is GREAT!

I had been shopping around to replace the windows on a house I recently purchased for several weeks. I met with several providers including some of the largest and most well known in the area. Their prices were all over the map from the ridiculous to the insane and the sales people were either not knowledgeable or totally unprofessional in their presentation.  Then I called Major Homes. I was a little skeptical at first because windows was just one of the products they sold. But when I first spoke with Jason I could tell there was something different about this company. Jason was extremely responsive and clearly understood the meaning of "customer service".  He returned my calls and responded to my emails instantly which was very impressive and important to me.  He arrived on time and was well prepared for our meeting. He had samples, which most of the other providers did not bring, and he was very knowledgeable of the product he was presenting which sounds simple and what you would expect from a sales person, but was not my experience with the other sales people I met.  Jason presented a very high quality and attractive window for my home.  I did a lot of research on windows and met with about 7 providers and visited 3 showrooms so knew a quality window when I saw one.  When he got around to the cost I was actually shocked that such a fine window would be so reasonably priced.  We scheduled the installation and everything went exactly according to plan.  The windows arrived on time and the installation people were just as professional and efficient as Jason. I cannot say enough about how well this experience went and how great it was working with Major Homes.  I've been told that I'm a hard person to please and I acknowledge that.  But I was so pleased with this experience I felt obligated to let others know that these people are the real deal. Almost everyone who has visited my home have commented (without solicitation) on how beautiful the windows are.  Thanks Major Homes and Jason for a job well done at a great price!

Alex O, Maspeth

They clearly offer the most recently developed materials available

Their work crews are specialized to individual jobs such as different crews for removing roofing, removing siding, placing new roof,  placing new siding, putting up gutters, etc.
There is a forman on each crew, there is a manager  who oversees all construction (that would be Al), and there are family members that oversee everything.  I worked with Jason.
The camaraderie within each group of workers is evident.
When my wife and I look over the work on our home, we am happy to say that there is nothing about any part of the job or the workers that we could have a complaint about. We recommend them highly.  

Cheryl P, Syosset

Couldn't be happier

2 weeks before this job Major installed all new replacement windows in my house so I was not surprised by the excellent job that Paul did in installing both of these doors.  He was at my home at exactly the expected time and was always courteous and professional.  My house is very old and has wide interior wood work which was replaced with wide so we only have to do a little touch-up paint.  The doors operate beautifully.

Debbie G, Dix Hills

Thank you Major Homes!

Not only were the purchase and the installation straightforward and professional - as it should be - but 2 years out I am still happy with the windows.  However  the reason I'm writing today is that yesterday, after cleaning the window,  I couldn't get the top piece of a double-hung to slide back up into place.  I emailed Major Homes explaining that there was a 18" opening since the window wouldn't close.  In addition to the security risk, the temperature was going back to the 40s that night.  Had to fix the problem now!  Though it was a Sunday I heard back from them within minutes.  They sent me a link to a video on youtube that demonstrated the very easy fix.  (The issue is apparently common to al double hung, lean in windows.)  In short..... a) they responded to my emergency on a Sunday b) they had a video with a fix and c) the instructions on the video were easy for someone who is not too handy to follow.